Just specify the areas of your website or marketing campaign that you'd like to test and your customer
demographic then we'll work with you to design a programme based on your objectives and questions
you need answers to.
Our certified web assessors then begin their tasks, navigating your website whilst recording the screen
so you can monitor their progress. They can have their webcams turned on as well so that you can see
their facial expressions and they will give verbal feedback highlighting aspects that they like, as well
areas that they found difficult to use. Once the tasks are complete the web assessor will complete a survey summarising their findings and
this will be made available to you on your bespoke online portal with the video attached.
A great website can entice new customers, improve conversion rates and
help retain existing customers, so it's important to iron out any problems
and areas of ambiguity.
